Privacy Policy

Privacy Policy


This page sets out the Privacy Policy which Elemental applies in all dealings with you, and covers personal data that you might supply to us (or that might be collected from you) when you visit our website, and all direct communications between you and Elemental, collectively known as your ‘Information’, or ‘Data’.

All Information shall be used in accordance with the permissions granted by you and in accordance with the Data Protection Act (1998).

The term ‘Elemental’ or ‘us’ or ‘we’ or ‘our’ refers to Elemental Motor Company Ltd, a company whose registered office is Mount Manor House, 16 The Mount, Guildford GU2 4HN, and registered in England and Wales – No.08311591. The term ‘you’ refers to the user of our website or any private individual with whom we communicate.

We may from time to time, and without notice, amend the content of this Privacy Policy, the amended Privacy Policy will be published here. By using our website you consent to Elemental’s collection and use of your Information as described in this Privacy Policy.

Our commitment to protecting your privacy

Elemental is committed to protecting your privacy. You can visit most pages on the website without giving us any Information. However sometimes we do need Information to provide some services that you might request. This document is designed to give you a clear explanation of Elemental’s data processing policies. If you have any questions or concerns relating to Elemental’s use of your Information and/or data protection, please contact our IT manager at the address below.

Your information and how we may use it

We may collect the following data about you:

We use the information collected to:

From time to time, and where you have given your permission to do so, we may contact you by email, post or telephone with information relating to promotions, offers and other information about our products and services.

If you decide you do not want to receive these marketing communications, there will be an opportunity for you to unsubscribe on each communication. Alternatively you can request to be unsubscribed in writing, to the address listed on our website.

Additionally, we may use your personal data (in an anonymous form) to analyse our customer profiles and for statistical purposes. We may share this anonymised statistical information with third parties as part of market research purposes. We may also share your personal data with companies within the Elemental group of companies.

Elemental will never supply your personal information to any third party for their commercial gain, and will only ever disclose your information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

The data collected from you may be transferred to, and stored at, a destination outside the UK. It may also be processed by staff operating outside the UK who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. Elemental will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password enabling you to access certain parts of our site, it is your responsibility to keep this password confidential. Please do not to share your password with anyone.

Unfortunately, the transmission of information over the internet is not completely secure. While we will do our best to protect your personal data, Elemental cannot guarantee the security of your data transmitted to our site.  Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

The Data Protection Act (1998) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act, but any access request may be subject to an administration fee to meet our costs in providing you with details of the information we hold about you.


To facilitate your use of our website, Elemental will store a Cookie on your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to:

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, by doing so, you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.


Questions, comments and requests regarding this Privacy Policy should be addressed to